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1. #AMAZON KINDLE FIRE TECHNICAL SUPPORT PHONE NUMBER HOW TO#
2. #AMAZON KINDLE FIRE TECHNICAL SUPPORT PHONE NUMBER FULL#

If you’re looking to speak to a person at Amazon, try typing “Talk to a representative” into the live chat system.

#AMAZON KINDLE FIRE TECHNICAL SUPPORT PHONE NUMBER HOW TO#

Spending too much online?: How to cancel Amazon prime How to contact Wayfair: Easily get in touch with customer service line This number operates 24/7.Īmazon’s customer service email address is but as Insider reports, the e-commerce company prefers to handle support via live chat or phone.Īmazon operates a customer service Twitter account under the handle The account tweets answers to questions in 12 languages. This will open a new window, where you can chat with an automated messenger bot.Ĭontact an Amazon representative by calling 1-88. When you select “something else” on the customer service help page, the “I need more help” option will lead you to Amazon’s live chat. How to contact AmazonĪmazon’s customer service page includes options for most customers’ needs, including questions about deliveries, login and security, subscriptions, payments, accessibility and even a section for “something else.” Clicking on “something else” leads to another multi-option menu where additional answers may be found.Īmazon’s customer service center also hosts a “help library” where users can type their questions for better luck on specific inquiries.

Here you can find out how to contact Amazon and choose the method of your preference. Whatever your inquiry, Amazon has several options for getting in contact with its customer service desk. Maybe you need help changing the address your package is shipping to or there is a problem with your account. Maybe your package didn’t arrive or you're regretting that Black Friday purchase. You can read more about the service at Amazon’s Mayday page.Though Amazon is known for efficiency and speed, there may be a few snags along the way like with any online delivery service. The service will be available on the new Kindle Fire HDX tablets. “Are we in charge of our devices or our devices in charge of us? Getting good tech support isn’t easy, but it’s important,” he said. More important, however, is how many people the service will help. “If you went to some physical store location to ask for help for your device, they’re going to see everything,” said Bezos. Bezos equated the experience to going into a store for tech support. While some may be concerned about privacy, rest assured the support person will not be able to see out of your camera, and you can mute your audio at any time. Amazon’s goal is a 15-second response time, and they will ramp up staffing around major holidays when Kindles are flying fast and furious under the Easter tree. By compressing the video signals, they are able to send more data to the devices from tech support and allow tech support to see the data remotely.

#AMAZON KINDLE FIRE TECHNICAL SUPPORT PHONE NUMBER FULL#

The service is unique to Amazon, and the company built a full infrastructure to support it at their HQ in Seattle and on board the hardware. Amazon CEO Jeff Bezos said it’s like “actually very similar to having someone standing next to you” and offering tech support. The service allows you to see the remote tech support person in a small window on your screen and also displays your screen on the support person’s computer where they can watch what you’re doing online, annotate the screen, and even tap through the interface. It is a single-click support solution that lets users work with a remote tech support representative to solve problems with their tablets.

While chat solutions already exist, today Amazon announced a new support service available on Kindle HD products called Mayday. Live support has always been a dream for major retailers.